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23-Add a case to a queue.en.srt

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23-Add a case to a queue.en.srt
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22-Use advanced case options.mp4
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23-Add a case to a queue.mp4
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24-Resolve a case.en.srt
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22-Use advanced case options.en.srt
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24-Resolve a case.mp4
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21-Create a child case.mp4
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21-Create a child case.en.srt
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25-Display a dashboard.en.srt
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20-Manage the case record.mp4
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25-Display a dashboard.mp4
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26-Sort and modify a stream.en.srt
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20-Manage the case record.en.srt
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26-Sort and modify a stream.mp4
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19-Research the knowledge base.mp4
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27-Apply a quick action.en.srt
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19-Research the knowledge base.en.srt
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27-Apply a quick action.mp4
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18-Research similar cases.mp4
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28-Knowledge management, online only.en.srt
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