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04.02-functional_and_dysfunctional_forms_of_the_kano_questionnaire.mkv

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04.02-functional_and_dysfunctional_forms_of_the_kano_questionnaire.mkv
MKV 3 years ago 34.82 MB
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04.01-why_use_the_kano_questionnaire.mkv
MKV 3 years ago 15.24 MB
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04.03-choices_for_each_kano_question.mkv
MKV 3 years ago 13.91 MB
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03.05-the_kano_analysis_grid-summary.mkv
MKV 3 years ago 12.67 MB
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05.01-introduction_to_the_kano_evaluation_table.mkv
MKV 3 years ago 14.27 MB
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03.04-the_kano_analysis_grid-additional_requirement.mkv
MKV 3 years ago 10.23 MB
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05.02-use_of_kano_evaluation_table-an_example.mkv
MKV 3 years ago 11.13 MB
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03.03-the_kano_analysis_grid-delighter_requirements.mkv
MKV 3 years ago 7.95 MB
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05.03-the_kano_evaluation_table-what_did_we_learn_so_far.mkv
MKV 3 years ago 10.99 MB
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03.02-the_kano_analysis_grid-performance_requirements.mkv
MKV 3 years ago 8.75 MB
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05.04-the_kano_tabulation_form.mkv
MKV 3 years ago 16.87 MB
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03.01-the_kano_analysis_grid-basic_requirements.mkv
MKV 3 years ago 27.40 MB
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06.01-step_01-make_a_list_of_potential_customer_needs.mkv
MKV 3 years ago 25.20 MB
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02.05-section_2_conclusion.mkv
MKV 3 years ago 10.08 MB
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06.02-step_02-convert_customer_voices_to_requirements.mkv
MKV 3 years ago 30.54 MB
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02.04-case_study_exercise.mkv
MKV 3 years ago 16.01 MB
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06.03-step_03-develop_a_kano_questionnaire.mkv
MKV 3 years ago 14.83 MB
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02.03-delighters_or_excitement_needs.mkv
MKV 3 years ago 23.18 MB
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06.04-step_04-test_the_questionnaire.mkv
MKV 3 years ago 43.92 MB
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02.02-satisfiers_or_performance_needs.mkv
MKV 3 years ago 12.74 MB
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